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Exchange and return policy

Because your satisfaction is our goal
We are keen to provide better customer service. You can simply return the product if it turns out that there is a manufacturing defect in the product.. All you need to do is contact customer service within a maximum period of 3 days from the date you receive the product. Conditions for returning the product We offer a return policy that enables you to return the product within 3 days of receiving it. Please note that the following conditions must be met to successfully process the product return request! There must be a manufacturing defect or defect in the product • The product can be returned within 3 days only from the date of receipt • The product must be in its original packaging unopened • It must not have been used and it must be tightly closed as it was • How do I return the product?
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Who bears the return costs? If you receive a product other than the one you ordered, or there is a manufacturing defect, we will cover the shipping and return costs. How do I get a refund? In the event that the payment was made by credit card, the value of what you paid will be returned to the card that was used. Please note that it may take a maximum of 10 working days for the value to appear in your bank account from the date we returned the value. If the payment was made by transferring the amount to our bank accounts, we will contact you to provide us with the bank information to transfer the amount. Thank you.ك